Refund policy
We have a 14-day return / exchange policy, which means you have 14 days after receiving your item to request a return or exchange.
To be eligible for a return / exchange your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. All Sale Items are Final Sale. You’ll also need the receipt ,order # or proof of purchase. We are not responsible for items that are damaged durning laundering, ironing, steaming, or other forms of care after purchase. Please follow all recommended care instructions listed on the garment's tag. Due to the delicate nature of many of our fabrics we strongly recommend hand washing or using a gentle cycle with cold water and hanging or laying flat to dry. Avoid direct heat sources like irons.
To start a return, you can contact us at info@sheswearing.com or 772-245-7997 Please note that returns will need to be sent to the following address: 1339 NW St Lucie West Blvd Suite B Port St Lucie Fl,34986 I'll Have What She's Wearing
Once your return is accepted you can ship your package to our return address. Please provide customer name and order #. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@sheswearing.com or 772-245-7997
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, (such as Final Sale Items custom products (such as special orders or personalized items), and personal care goods (such as beauty or tanning products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on Final Sale Items
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Once we’ve received your return you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve processed your return, please contact us at stylist@sheswearing.com.